Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to ProLegal, LLC (“ProLegal”), and ProLegal and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ProLegal include ProLegal and any subsidiary. By using the ProLegal website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, ProLegal may collect personally identifiable information, such as your:

• E-mail Address
• Phone Number
• Address
• Name

If you purchase ProLegal's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

In addition, because ProLegal provides litigation funding services, we may collect certain categories of sensitive personal information as defined under California law, including medical records, medical treatment information, insurance information, and financial account information (such as bank account numbers, income information, and loan/repayment history). This information is collected solely for the purpose of evaluating, underwriting, funding, and servicing legal funding transactions, and to comply with applicable laws.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

PCI Payments:
Card processing is provided by PCI DSS–compliant processors; we do not store full card numbers or CVV.

Use of your Personal Information

ProLegal collects and uses your personal information to operate and deliver the services you have requested.

Sensitive personal information (medical and financial information) is used exclusively to evaluate, underwrite, fund, and service litigation funding transactions, and will not be sold, rented, or disclosed to third parties for unrelated marketing purposes.

ProLegal may also use your personally identifiable information to inform you of other products or services available from ProLegal and its affiliates.

ProLegal may also use your personal information for the following:

Monitor use of our Services;

Provide customer support;

Communicate and provide additional information that may be of interest to users through email or other means, such as special offers, announcements, and marketing materials;

Send you reminders, technical notices, updates, product announcements, security alerts and support and administrative messages, service bulletins, or marketing;

Provide advertisements to you through messages;

Manage our everyday business needs;

Fulfill any other business or commercial purposes at your direction or with your notice and/or consent.

Notwithstanding the above, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law.  When we use or share de‑identified data, we do not re‑identify it, we take reasonable measures to prevent re‑identification, and we require recipients to do the same.

Sharing Information with Third Parties

ProLegal does not sell, rent or lease its customer lists to third parties.

For the avoidance of doubt, mobile subscriber information—including text‑messaging originator opt‑in data and consent—is never shared with third parties or affiliates for their marketing or promotional purposes.

Medical and financial information is disclosed only as necessary to trusted service providers (such as financial institutions, insurers, or medical record reviewers) to perform litigation funding services, or as otherwise required by law. These third parties are contractually obligated to maintain strict confidentiality and safeguard your sensitive personal information.

ProLegal may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ProLegal, and they are required to maintain the confidentiality of your information.

ProLegal may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ProLegal or the site; (b) protect and defend the rights or property of ProLegal; and/or (c) act under exigent circumstances to protect the personal safety of users of ProLegal, or the public;

Information may also be shared with the following:

to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or court order or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;

 to a potential buyer (and its agents, investors, and/or advisors) in connection with any proposed or actual purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your information only for the purposes disclosed in this Privacy Policy;

to vendors for business and commercial purposes;

to any other person with notice to you and your consent to the disclosure;

Information from Other Sources

We may also collect information from other sources. The following are the categories of sources we collect information from:

Social networks when you engage with our content, reference our Website or Service, or grant us permission to access information from the social networks.

Partners that offer co-branded services, sell or distribute our products, or engage in joint marketing activities.

Social Media and Technology Integrations

Links. Our Website and Service may include links that hyperlink to websites, platforms, and other services not operated or controlled by us.

Brand Pages and Chatbots. We may offer our content through social media. Any information you provide to us when you engage with our content (such as through our brand page or via our chatbot on the Website or Service) is treated in accordance with this Privacy Policy. Also, if you publicly reference our Service on social media (e.g., by using a hashtag associated with us in a tweet or post), we may use your reference on or in connection with our Website or Service.

Please note that when you interact with other entities, including when you leave our Website, those entities may independently collect information about you and solicit information from you.

The information collected and stored by those entities remains subject to their own policies, terms, and practices, including what information they share with us, your rights and choices on their services and devices, and whether they store information in the U.S. or elsewhere.

We encourage you to familiarize yourself with and consult their privacy policies and terms of use.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by ProLegal. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ProLegal website.

Use of Cookies

The ProLegal website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ProLegal pages, or register with ProLegal site or services, a cookie helps ProLegal to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same ProLegal website, the information you previously provided can be retrieved, so you can easily use the ProLegal features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ProLegal services or websites you visit.

Do Not Track Signals
Our website does not alter its data collection or use practices when it receives a Do Not Track (“DNT”) signal from your browser. Third-party analytics and advertising partners may still collect information about your online activities over time and across different websites.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
  

Review and Update Your Personal Information
You have a right to review and request changes to any Personally Identifiable Information we store about you. To review or update your information (e.g., correct your email address, phone number, or employer), please send a verifiable request to our Privacy Team at the contact information below. We will respond within 30 days of receiving a verifiable request.

Children Under Thirteen

ProLegal does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, ProLegal may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from ProLegal, you may opt out of such communications by Customers may unsubscribe from emails by "replying STOP" or "clicking on the UNSUBSCRIBE button.".

Text Messaging (SMS)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Additional Disclosures for California Residents

These additional disclosures for California residents apply only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires businesses collecting or disclosing personal information to provide notices and means to exercise rights.

Notice of Collection.

In the past 12 months, we have collected the following categories of personal information enumerated in the CCPA:

Identifiers, including name, email address, phone number account name, IP address, and an ID or number assigned to your account.

Medical records, treatment information, diagnostic reports, and related health data.

Financial account numbers, bank account details, and information concerning settlement advances, loan applications, and repayment history.

Commercial information, including purchases and engagement with the Service.

Audio or visual data, including pictures or videos you post on our Service.

Inferences, including information about your interests, preferences and favorites.

We collect and use these categories of personal information for the business purposes described in the Use of Information section, including to provide and manage our Service.

Mobile/SMS program information, including mobile phone number, opt‑in/opt‑out status, timestamp of consent, and STOP/HELP requests. Use: to deliver text messages you request. Sold/Shared: No. Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text‑messaging originator opt‑in data and consent; this information will not be shared with any third parties.

We do not generally sell information as the term “sell” is traditionally understood.

However, to the extent “sale” under the CCPA is interpreted to include advertising technology activities such as those disclosed in the Cookies, similar tracking technology, and analytics section as a “sale,” we will comply with Applicable law as to such activity.

We disclose the following categories of personal information for commercial purposes: identifiers, demographic information, commercial information, internet activity, geolocation data and inferences.

We use and partner with different types of entities to assist with our daily operations and manage our Service.

Please review the To Whom We Share Your Information section for more detail about the parties we have shared information with.

California Shine the Light Law

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year.

In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by us pursuant to Section 1798.83 of the California Civil Code, please contact us via email. 

GDPR Privacy Notice

This notice is for people who are located in the European Economic Area (“EEA”).  Our processing of personal data of people who are in the EEA is governed by the General Data Protection Regulation (the “GDPR”), which applies from May 25, 2018. The GDPR requires us to provide certain information to you about your personal data, which we refer to in this notice as your personal information.

Data Controller

We are the data controller for the Services.  

Purposes of the Processing

Personal information gathered through cookies is used for the purposes described in this Privacy Policy.  Other than information described in our Privacy Policy, the only information collected through our website is personal information provided voluntarily by visitors for the purpose of receiving additional information about the Services or registering for our Services. 

Lawful Basis for the Processing

Generally, we process personal information provided by visitors through our website on the basis of consent. 

We may also process personal information on other bases permitted by the GDPR and applicable laws, such as when the processing is necessary for us to comply with our legal obligations.

Categories of Personal Information

We process the following information when provided voluntarily by our website visitors: name, email address, and employer. 

Recipients of Your Personal Information

We use various service providers to manage our website and provide services.  Our service providers change from time to time. 

Note that our service providers have entered into contracts with us that restrict what they can do with your personal information. If you would like specific information about our service providers who have received your information, please contact us and we will provide that information to you.

Information Regarding the Transfers of Personal Data Outside of the European Economic Area (EEA)

Our main offices are based in the USA and that’s where we process personal information collected through our website.  When you provide personal information to us, we request your consent to transfer that personal information to the USA. 

The USA does not have an adequacy decision from the European Commission, which means that the Commission has not determined that the laws of the USA provide adequate protection for personal information.  Although the laws of the USA do not provide legal protection that is equivalent to EU data protection laws, we safeguard your personal information by treating it in accordance with this GDPR Privacy Notice.  We take appropriate steps to protect your privacy and implement reasonable security measures to protect your personal information in storage.

We use secure transmission methods to collect personal data through our website.  We also enter into contracts with our data processors that require them to treat personal information in a manner that is consistent with this Notice.

Retention Period for Personal Information

How long we retain personal information varies according to the type of information in question and the purpose for which it is used. 

We delete personal information within a reasonable period after we no longer need to use it for the purpose for which it was collected (or for any subsequent purpose that is compatible with the original purpose). 

This does not affect your right to request that we delete your personal data before the end of its retention period.  We may archive personal data (which means storing it in inactive files) for a certain period prior to its final deletion, as part of our ordinary business continuity procedures.

Your Rights to Access, Correct, Restrict or Delete Your Personal Data and Object To Processing

You have the right to request access to your personal data, to have your personal data corrected, restricted or deleted, and to object to our processing of your personal data.  You also have the right of data portability, which means that you can request that we provide you (or a third party you designate) with a transferable copy of personal information that you have provided to us. 

Your rights may be subject to various limitations under the GDPR. 

If you wish to exercise any of these rights, or if you have any concerns about our processing of your personal data, please contact us.

The Right to Lodge A Complaint With a Supervisory Authority

You have the right to file a complaint concerning our processing of your personal data with your national (or in some countries, regional) data protection authority.   The EU Commission has a list here:  http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

Absence of statutory or contractual requirement or other obligation to provide any personal data

Users of our website are under no statutory or contractual requirement or other obligation to provide personal information to us via our website.

Security Safeguards for Medical and Financial Data

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect sensitive personal information, including medical and financial records. These measures include encryption, restricted access, and contractual confidentiality obligations with our vendors.

Your California & U.S. State Privacy Rights
If you are a resident of California or other U.S. states with similar laws, you have the right to: (i) Know/Access; (ii) Delete; (iii) Correct; (iv) Opt‑out of sale or sharing of personal information (including for cross‑context behavioral advertising); (v) Limit the use/disclosure of Sensitive Personal Information; and (vi) Data portability. You may exercise rights via info@prolegal.com. We will respond within 45 days (with one 45‑day extension when necessary) after verifying your request. You may submit through an authorized agent; we will follow statutory verification steps. We will not discriminate against you for exercising these rights.

You may appeal our decision by emailing info@prolegal.com; we will respond within the timeframe required by applicable law.

Opt‑out Signals (Global Privacy Control)
We honor opt‑out preference signals, including Global Privacy Control (GPC), as valid requests to opt‑out of sale/sharing for the browser/device and, when reasonably linkable, to your account.

Changes to this Statement

ProLegal reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

ProLegal welcomes your questions or comments regarding this Statement of Privacy. If you believe that ProLegal has not adhered to this Statement, please contact ProLegal at:

ProLegal

400 N Brand Blvd, Suite 850

Glendale, CA 91203

Email Address: info@prolegal.com

Telephone number: (800) 224-6555.