Connect with ProLegal

Let’s talk about how our all-in-one legal support can help move your case, firm, or medical practice forward.
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Phone

Pre-Settlement Funding
(888) 776-0010
Legal Suite
(800) 488-8445
Transportation Funding
(888) 717-7772

Corporate Headquarters

400 N Brand Blvd Suite 850

Glendale, CA 91203

FAQs

We’re here to make things simple. Find answers to common questions about ProLegal's process
and solutions.
How to Register for a ProLegal Account

Creating your ProLegal account is a simple multi-step process. You only need your work email address to begin.

Step 1: Enter your email

Go to the registration page and enter your work-issued email address.

ProLegal does not allow registration using personal email accounts from free services such as Gmail, Yahoo, Hotmail, Outlook, or similar providers. This requirement protects client confidentiality and ensures that all users belong to verified law firms.

If the email already exists in our system, you will be guided through claiming that account instead.

Step 2: Check your email for a verification link

You will receive a verification link. If you don’t see it, check your spam folder or ask IT to whitelist prolegal.com addresses.

Step 3: Complete the account setup form

After clicking the verification link, you will be asked to provide your name, phone number, and law firm details.You will select your firm from the search list or add it if it’s not listed.

Step 4: Log in automatically

After setup is complete, you are logged in and taken to the Suite homepage. Your account is now ready.

Overview of ProLegal Rides

ProLegal Rides allows your law firm to request transportation for clients in a clear and organized way. You can submit new ride requests, update requests that are still in the new status, view past rides, and track special requirements or scheduling notes.

Key features include:

• Client lookup with auto-filled details

• Support for multiple ride legs

• Special requirement options

• Client self-scheduling via SMS

• Status-based editing rules

• Email notifications to the firm and internal teams

Use this module whenever a client needs safe transportation related to their case or appointments.

What the Health Network Is

The Health Network helps your firm find trusted medical providers for your clients.

It includes information such as provider locations, services, ratings, reviews, and experience with similar cases.

You can use the Health Network to:

• Search for providers by name, specialty, or location

• View service types and supported treatment areas

• Read reviews written by other law firm employees

• Submit your own reviews for providers you have worked with

This tool helps your team make informed decisions when referring clients for care.

What ProLegal Live Is

ProLegal Live gives your law firm real-time support for client communication and follow-up.

It combines concierge request handling, call history, chat logs, SMS interactions, and credit usage into a single view.

You can use ProLegal Live to:

• Submit concierge requests

• Track open and closed requests

• View call, chat, and SMS history

• See how many Live credits your firm has used

• Monitor client communication handled by the ProLegal team

It is designed to help your firm respond quickly, stay organized, and maintain full visibility into client interactions.

What ProLegal Design Is

ProLegal Design is a full-service branding and digital experience solution for law firms. It helps firms build trust, communicate clearly, and stand out online. The service includes branding, website design, messaging development, and ongoing digital support.

You can partner with ProLegal Design when your firm needs:

• A new or redesigned website

• Updated brand identity or visual style

• Clear messaging and content that reflects your values

• Digital experiences that inspire confidence and convert clients

• Strategic design guidance from legal-industry experts

ProLegal Design handles every phase from planning to launch.